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Information and Technology

Cybercrime complaints reported to the FBI totaled 269,422 in 2014, up 16 percent from a decade ago but down from a peak of 336,655 in 2009. 

The U.S. public sector and financial services industry reported the greatest number of confirmed data loss security incidents among the 20 major U.S. industries in 2014. The public sector reported 303 data loss incidents, while the financial services industry reported 277.

The cost of cybercrimes reported to the FBI exceeded $800 million in 2014, up more than 300 percent from a decade ago.

Cybercrime extracts between 15 and 20 percent of the value created by the Internet — which generates between $2 trillion and $3 trillion in value to the global economy each year. 

The World Economic Forum ranks “data fraud or theft” and “large-scale cyber-attacks” among the 10 most likely global risks over the next decade. North American officials identified cybercrimes among the top three risks for which they are least prepared.

The cyber-attack on the Office of Personnel Management (OPM), discovered in June 2015, stole personal records and sensitive information of 21.5 million individuals stored in the agency’s background investigation databases.

The U.S. ranks seventh globally in terms of its performance in leveraging information and communication technologies (ICT) to boost competitiveness and wellbeing. 

Exports of digitally enabled services (e.g., insurance services, financial services and telecommunications services) have comprised more than half of all U.S. services exports since 2002. 

87 out of every 100 Americans have used the internet in the past 12 months, up from 65 a decade ago. This number compares to an average of 78 out of every 100 people in other OECD countries and 81 out of every 100 people in high-income countries.

The share of Americans owning a smartphone has nearly doubled in the past four years, from 35 percent in 2011 to 64 percent in 2015; 19 percent of Americans rely on a smartphone as a key entry point to online services and information. 

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